You’ve got two options..
Quietly deal with it and appear to make it right effortlessly.
Make some noise, show the customer you’re on it, make a big deal out of it.
Both work, it just depends on the customer and the situation.
So make the decision consciously.
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No matter where you look, all ancient wisdom points to one thing…
We don’t always take the straight path. Sometimes we take the long road. Or no road at all.
Recently I’ve been making a conscious effort to say nice things to people.