You’ve got two options..
Quietly deal with it and appear to make it right effortlessly.
Make some noise, show the customer you’re on it, make a big deal out of it.
Both work, it just depends on the customer and the situation.
So make the decision consciously.
We often compare today’s performance relative to yesterdays.
In summer I walked up to the Rob Roy Glacier near Wanaka.
There are two ways to find the limit.
When I was skiing professionally, I knew that standing on the edge of a cliff for longer didn’t make it any safer to drop.
On Monday I attended the funeral of a good friend of mine from medical school, Andy Greer. He died suddenly while working a shift at Christchurch Hospital. He was 40.
Don’t get me wrong, I’m not one of these people who loves failure.
Challenges are a daily phenomenon for the entrepreneur.
Heaven is not wanting to be anywhere else.