How often do your customers ask you for just a little more of a discount, just a little more product for no extra, slightly better payment terms?
We are wired to get the best we can out of a situation.
Asking for a little more is not so much about getting more, it’s about testing the limit to ensure we are getting the best we can.
Sometimes, “no, that’s the best we can do,” is the right answer because it lets someone know they have reached that limit, this is the best they can get from the situation.
And that might be all they’re looking for.
When we want something, we are taught to visualise that thing, to focus on that image, until we have it.
There’s almost never a completely clean run.
Sometimes wonderful things take you by surprise, they open a new door.
Have you ever moved into a new house and seen something that needed fixing and thought “I’ll get on to that soon”?
Humans are tribal.
As humans we have an insatiable desire to explain untoward events so we can get on with solutions.
In any field, most of the rewards go to the top 5% of people.
I say please to Siri.
If a turkey were to assess the state of the world in early December, they would be forgiven for thinking all is well and that the farmer loves them.
We often compare today’s performance relative to yesterdays.