How often do your customers ask you for just a little more of a discount, just a little more product for no extra, slightly better payment terms?
We are wired to get the best we can out of a situation.
Asking for a little more is not so much about getting more, it’s about testing the limit to ensure we are getting the best we can.
Sometimes, “no, that’s the best we can do,” is the right answer because it lets someone know they have reached that limit, this is the best they can get from the situation.
And that might be all they’re looking for.
There’s a tendency to gather information, and more information, and more information, indefinitely if a decision is important.
Your next 40 years will be determined by your next ten years.
A mantra I live by in business is, ‘tolerance is the enemy of excellence.’
Functional fixes are not solutions for existential misalignments.
If you’re buying your lunch from someone, what happens if he’s 20cms shorter than you?
It’s almost certain that what’s being agreed isn’t fully understood.
Don’t be a dick.
Five hundred years ago, Michel de Montaigne said: “My life has been filled with terrible misfortune; most of which never happened.”
In tennis, the majority of the game is spent volleying.
I own a wealth management company called MedCapital