How often do your customers ask you for just a little more of a discount, just a little more product for no extra, slightly better payment terms?
We are wired to get the best we can out of a situation.
Asking for a little more is not so much about getting more, it’s about testing the limit to ensure we are getting the best we can.
Sometimes, “no, that’s the best we can do,” is the right answer because it lets someone know they have reached that limit, this is the best they can get from the situation.
And that might be all they’re looking for.
Pondering life and the environment, I came to a realisation.
The natural order of things is to revert to equilibrium.
I like to do breathwork meditations while lying down in the sauna.
Capital allocation is a huge part of success in business.
We recently flew up to Wellington with my daughter, Flossie, to look at a pony that might be perfect for her next season.
Is an important measure of a parent's success that your kids love hanging out with you?
The other day, we dropped off Zara for her first day of high school in the morning and attended a friend’s child’s funeral in the afternoon.