When I started my business, MedRecruit, I set a standard for the results I wanted to achieve and the impact I wanted to have in the industry. To do this I worked 12-14 hours a day, seven days a week, for years. We became the fastest growing service business in the country and outgrew all our competitors by many multiples.
A standard means that it’s a must, that in the end if you haven’t achieved it then it’s not the end.
When we got pregnant with our first daughter Zara I realised that I didn’t want to be a father who was always at the office, so in the nine months Claire was carrying Zara I hired a management team and built systems so that we could continue to achieve the results I wanted, and this could happen without me working all waking hours.
Essentially at the start I set a standard for outcomes, then I added in a standard for input.
And I think this is the right order. Too often I talk with business owners just getting started, or established owners going through a major crisis that threatens the existence of their business, who are talking about work-life balance.
Forget about it. When you’re in the traction phase or fighting for your survival you need a standard for outcomes, whatever the input required.
But, once you are getting the results you want I do believe that it’s critical to add a standard for input, because otherwise you are likely to burn out and forget why you’re doing it in the first place.
The key is to be conscious about it and get the timing right.
There’s a tendency to gather information, and more information, and more information, indefinitely if a decision is important.
Your next 40 years will be determined by your next ten years.
A mantra I live by in business is, ‘tolerance is the enemy of excellence.’
Functional fixes are not solutions for existential misalignments.
If you’re buying your lunch from someone, what happens if he’s 20cms shorter than you?
It’s almost certain that what’s being agreed isn’t fully understood.
Don’t be a dick.
Five hundred years ago, Michel de Montaigne said: “My life has been filled with terrible misfortune; most of which never happened.”
In tennis, the majority of the game is spent volleying.
I own a wealth management company called MedCapital