Is it meeting specification? That’s how six sigma black belts would define it.
Is it being more deluxe than anything else? That’s how Yves St Laurent would define it.
Is it doing your best? That’s how many people define it.
Think about it in your business. How do you define quality? Is that the quality definition you need? Is it serving you and your customers?
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We’re entering an age where machines do our thinking before we’ve even had a chance to try.
In church the other day, the pastor gave a sermon that really stuck with me. He talked about two people.
Hope doesn’t mean pretending everything is okay.