Let me ask you, what is the most important asset of your organisation?
Is it your technology? Your intellectual property? Your people?
I believe that an organisation’s most important asset is its culture.
Think about it, people come and go, technology is superseded, IP evolves, but your culture is constant and impacts all of these.
If you have a great culture you are more likely to attract and retain the best people. The right people will eventually find a path to success. When Dick Cooley took over as the CEO of Wells Fargo, he realised he could never understand the major changes that would follow from the imminent deregulation of the banking industry.
But, he reasoned that if he got the best and brightest people in the company, somehow together they would find a way to prevail. He was right. Warren Buffett subsequently called Wells Fargo’s executives “The best management team in the business,” and the company prospered.
Great companies focus on great culture and great people. They a disciplined in their recruitment process to clarify what skills the person needs, whether they have the will to do the job, and most importantly, whether they are the right fit for the organisation’s culture.
It can cost up to 400% of an annual salary to replace a skilled worker, so shortcutting the recruitment process and compromising on cultural fit is always as mistake.
In life, if you can’t win, change the rules.
There are two lessons that are relevant to life that have really struck me:
Siri wasn’t created by Apple.
How often are you getting out of the weeds to look at your business? Weekly? Monthly? Quarterly? Yearly?
I was spending time with a friend recently who has built a huge multi-national business. We were talking about life and business, and then we got on to health and he said something very interesting…
This week I attended Peter Diamandis’ technology event, Abundance 360.
As 2017 draws to a close, 2018 offers up unlimited opportunity for each of us.
When it comes to your business, what’s more important, revenue or profit?
I run a course called Board of Directors. Business owners join me for two days every three months and we go deep on their businesses, and their own personal psychology.