Let me ask you, what is the most important asset of your organisation?
Is it your technology? Your intellectual property? Your people?
I believe that an organisation’s most important asset is its culture.
Think about it, people come and go, technology is superseded, IP evolves, but your culture is constant and impacts all of these.
If you have a great culture you are more likely to attract and retain the best people. The right people will eventually find a path to success. When Dick Cooley took over as the CEO of Wells Fargo, he realised he could never understand the major changes that would follow from the imminent deregulation of the banking industry.
But, he reasoned that if he got the best and brightest people in the company, somehow together they would find a way to prevail. He was right. Warren Buffett subsequently called Wells Fargo’s executives “The best management team in the business,” and the company prospered.
Great companies focus on great culture and great people. They a disciplined in their recruitment process to clarify what skills the person needs, whether they have the will to do the job, and most importantly, whether they are the right fit for the organisation’s culture.
It can cost up to 400% of an annual salary to replace a skilled worker, so shortcutting the recruitment process and compromising on cultural fit is always as mistake.
On Monday I attended the funeral of a good friend of mine from medical school, Andy Greer. He died suddenly while working a shift at Christchurch Hospital. He was 40.
Don’t get me wrong, I’m not one of these people who loves failure.
Challenges are a daily phenomenon for the entrepreneur.
Heaven is not wanting to be anywhere else.
That brings out our best.
We’ve all heard the statement, the ends justifies the means.
If you want to do anything extraordinary, it’s likely that you’re going to need to break some rules.
Sometimes, I don’t have anything to add.